Frequently Asked Questions

General

What is Topix.com?

Topix is the world’s largest community news website. You can read, talk about -- and even edit -- the news on over 360,000 of our news pages. Whatever your interests are, we have a news page for you!

Topix is also a place for you to post your own news stories, as well as comment about stories you've seen on the Topix site. Each story and every Topix page comes with the ability to add your voice to the conversation.

Here are just a few of the types of news pages on Topix:

  • All US cities and towns
  • Publicly traded companies
  • Sports and Professional Athletes
  • Celebrities
  • Industry news
  • Health and Drug

How is Topix different from other news sites?

Topix has …

  • …over 360,000 edited news pages consisting of over 50,000 sources, including newspapers, blogs, radio & TV stations, government, magazines, and corporate information sites.
  • …a high-powered news search engine, with a three-year index of results.
  • editing tools that enable Topix users to help edit the news that matters to their communities.
  • forums for posting comments about stories on Topix, or in general
  • a Top-Blogs page that monitors the activity of 25,000 blogs and ranks the stories that bloggers are writing about.
  • a Most Popular page, ranked by number of unique commenters over a 24-hr period.

How do I find the news I’m looking for?

Topix has both a comprehensive news search, as well as separate edited pages devoted to each of the 30,000 cities and towns in the US, individual pages for every company, industry, health condition, sports team, university, celebrity and thousands of other subjects.

Combining our unique approach to presenting topical news and the intuitive navigation tools available for moving from page to page, Topix offers the quickest and most comprehensive way to find the news that matters to you.

On each of our news pages, you’ll find several tools to help you find what you’re looking for:

  • Search within: To find a specific story that happened in your area, try the “Search within” box to refine results. (Example: If you’re on the Detroit news page, you can search on police to find Detroit-based articles that involved the police.)
  • Find a Topic Found just below the “Search Within” box, this link will help find a specific Topix page (Example: Use this if you’re on the Los Angeles news page and would instead like to read news about NASCAR)
  • Change Location: Will change the location of your local news search. (Example: If you’re on the Baltimore, MD news page, and would like to read edited news about Annapolis, MD.)
  • Search all Topics: For searching all the news articles on Topix (Example: You’re trying to find *all* news articles that mention the search terms “political scandal” and “Sacramento”)

How does Topix use personal info, such as my email?

Topix does not divulge any personal information to 3rd parties. Please read our Terms of Service page for a full description of our policies, and a link to our privacy policy.

How do I get my site or blog added to Topix?

The feedback page has information about suggesting a source to Topix.

Why did I find a mis-categorized story?

Sometimes Topix's artificial-intelligence (RoboBlogger) is confused by ambiguous names and references. We're always making improvements to the system, but RoboBlogger isn’t perfect -- the best possible editor for a news page is someone that has an interest in the category.

That’s why we created Editor tools for each and every news page on our site – so that you and others in your community can build the best possible news. For more details about editing, see below.

How can I suggest a news source to Topix?

You can send us a link to the source on our feedback form.

What happened to my editor privileges?

As of October 18, 2013 the Topix editor program has been retired. User editors are no longer able to post articles to our news pages, however you may continuing creating threads and posting in the Topix forums.

How do I contact Topix?

The fastest, most efficient way to contact Topix.com is through our Feedback system.

All feedback is reviewed by a member of Topix staff. To do this, click the Feedback link at the bottom of any Topix page.

Registration & Profiles

Why should I sign up on Topix?

By signing up, you're becoming a bigger part of the Topix Community. You get a profile where you can tell your friends about yourself and personalize your Topix experience with bookmarks to your favorite topics and forums, as well as the ability to send Personal Messages to other registered users. Signing up also makes you a more influential member of the Topix community. A mini-profile will distinguish your posts in the forums.

Can I post in the forums anonymously?

Absolutely. Whether you sign up for a Topix profile or not, you can talk as much as you like in the forums.

Why aren't my comments appearing on the forum?

It's possible that the Topix system may be under heavy load. Please check back after 10 minutes or so to see if it has appeared. Also, please be sure to follow the posting guidelines in our Terms of Service. Violations of these guidelines, such as profanity or threatening language may result in an immediate suspension of your posts.

This could also be a browser issue. Please make sure you have third party cookies enabled in your browser, or the registration or posting process will not function properly.

If you need help, you can read directions at this 3rd Party Knowledge Base.

Do I have to answer the profile questions?

No—they're completely optional. But if you have something to say, by all means, share it. Topix Forums are a place for talking about what's happening in the news—anywhere from your neighborhood in your hometown to a city halfway around the world. We designed the profile questions so that you can tell the Topix Community about yourself, creating a better experience for you and everyone you talk to.

How do I upload a photo?

On your profile page, simply click on the "Upload Your Profile Image" button. You'll be prompted to upload an image, which you can browse for on your computer.

If you decide to change it, click on the "Change My Profile Image" button underneath your photo. Select an image to upload by clicking on the "Browse" button and choosing an image from your computer.

You can delete your profile photo by clicking on the small "Remove" link right below your photo.

I forgot my password.

Simply click the "Sign In" link in the upper right corner of any page. You'll find a "Forgot your password?" link there. Click this link and follow the instructions shown to reset your password.

How do I change my password?

You can change your password using the "Forgot Password" link on the Sign In page. After entering your email address and clicking Submit, you'll receive an email from us with a link to reset your password.

Why do you want to know my birth date?

We comply with the Children's Online Privacy Protection Act (COPPA), which requires that you be 13 or older to use Topix. We use your birth date to verify that you meet this age requirement.

What do you do with my personal information?

Topix values your privacy. We will never sell your email address, and we only require your birth date to comply with the Children's Online Privacy Protection Act (COPPA), which requires that you be 13 or older to use the site.

Who can see my profile?

Anyone visiting the Topix site can see your profile page, so consider anything there public information.

Can I make part of my profile private?

Your recent news and forum pages are private, and you can choose to make your Recent Posts public or private on your Profile page. Your photo, profile questions, and Favorites are all public, and there's no way to make those items private at this time.

What are Favorites?

Favorites are your personal bookmarks for the Topix and forums you love - anything from your hometown to your favorite hobby.

Why should I add Favorites?

Favorites allow you to personalize your Topix experience with bookmarks for the news pages and forums you love. By personalizing your Topix page with your Favorites, you'll always have the news and forums that are important to you at your fingertips.

Who can see my Favorites?

Everybody who comes to Topix can see your Favorites, so only add topix and forums that you don't mind people seeing.

How do I delete my account?

We do not delete Topix accounts, but If you really don't want to be part of the Topix community anymore, simply delete your profile photo, the answers to your profile questions, and your Favorites. Log out, and your account will become inactive. You will be able to log back in and start posting again if you change your mind in the future.

Please note that your forum posts are not removed, as it is too disruptive to the remaining content.

How do I change my username or email address?

We can change your username or email address for you. To do this, make sure that you are logged into your account, and send us a request to change your username or email address through the Feedback system.

If you are requesting a username change, send us 3 suggestions and we will select the username that is available.

How do I send a Topix Personal Message?

Personal Messages are available to registered users only. You can access your Personal Messages from your Profile, or send a message right from the forums by simply clicking the Message icon on any registered user's mini profile.

Can I send a Personal Message to a group of users?

No. Personal Messages are limited to one recipient at a time.

Can I disable Personal Messages?

Yes. Just click on the Settings link on your Profile page to disable messaging.

Can I block a user from sending me Personal Messages?

Yes. If you have received a message from a user and you wish to block him/her from sending you further messages, you can click the Block link at the bottom of the message. This will also block you from sending Personal Messages to that user. You will still see that user's forum posts. You can manage your list of Blocked users from your Profile Settings.

Can I disable email alerts for Personal Messages?

Yes. Just click on the Settings link on your Profile page to disable email alerts.

Problems

Why aren't my comments appearing on the forum?

It's possible that the Topix system may be under heavy load. Please check back after 10 minutes or so to see if it has appeared. Also, please be sure to follow the posting guidelines in our Terms of Service. Violations of these guidelines, such as profanity or threatening language may result in an immediate suspension of your posts.

This could also be a browser issue. Please make sure you have third party cookies enabled in your browser, or the registration or posting process will not function properly.

If you need help, you can read directions at this 3rd Party Knowledge Base.

I can't upload my Profile photo.

First, take a short break and try again in a few minutes. It's possible that you tried to upload your photo at a time when your connection to Topix was not very strong.

Next, check the file. If you're not uploading a .gif, .jpg, .png, .bmp, or .tif file, you're going to run into trouble, since we do not support other file types.

Why haven't I received a confirmation email yet?

Most likely, your email provider has routed Topix's confirmation email into your Junk Mail or SPAM folder. Please check there first. Are you an AOL User? To receive emails from Topix, add regreply@topix to your Address Book.

  1. In the Mail menu on the AOL toolbar, click Address Book.
  2. In the Address Book window, click Add to add a new contact and enter regreply@topix.
  3. When you have finished, click Save.

Still having problems? Contact us.

I forgot my password.

Simply click the Sign In link in the upper right corner of any page. You'll find a "Forgot your password?" link there. Click this link and follow the instructions shown to reset your password.

How do I report a thread or post?

The best way to contact us and have us review content on the site for violations of our Terms of Service is by sending us a direct link through our Feedback system.

To do this, click Feedback at the bottom of any Topix page (preferably the page the content is located on), and select "Report abuse in the forums". Please make sure that you follow the instructions to copy and paste a properly formatted permalink so that we can locate the content and review it.

Forum Alerts

What are Topix forum alerts?

Topix forum alerts are a great way to track forum discussions that you are interested in. Instead of having to constantly check the thread for updates, you can sign up to receive email notification when new comments have been posted.

How do I sign up for a forum alert?

At the bottom of every forum thread, after the last comment on the page, you will find a link to sign up for alerts on that thread. Just click the link, let us know the email address you'd like to use, and you're good to go!

Do I need to be registered on Topix to sign up for forum alerts?

No. All we need is the email address where you'd like to receive the alerts.

How often will I receive alert emails?

As often as once every few hours, if there have been new comments in the thread. We try to alert you periodically, so you might not receive a separate notification mail for every new post.

I received an email alert for my thread, but it doesn't look like there are any new responses. Why?

Posts that violate the Topix Terms of Service may be removed by a moderator. Occasionally, a new comment will be reviewed and removed from the site after we've already sent out your alert email.

How do I unsubscribe?

If you'd like to stop receiving alert emails for a particular forum thread, just click the "unsubscribe" link included in every alert email.

How will my email address be used?

Topix will only use your email address to send you email alerts that you've subscribed to. You can unsubscribe from any alert at any time. We will never sell or give out your email address.

Forums and Posting

Can I edit or delete my own posts?

Unfortunately, no you may not.

How can I change my city?

The location that appears with your forum posts on Topix is the location of your internet service provider (ISP) and may or may not match your actual location.

Can I get posts removed from the site?

The best way to have content reviewed for removal is by sending us a direct link to the content through our Feedback system, and our moderators will review the content for violations of our Terms of Service. To do this, click "Feedback" at the bottom of any Topix page and follow directions to send us a Feedback request.

How can I submit a press release or news story?

Topix does not accept press releases directly, however you can submit your story to Prweb.com and it should end up on Topix when we crawl their site.

Can I become a moderator for the forums?

Unfortunately, no you may not. Topix has several moderators for our forums, and all moderators are paid, full-time Topix employees. To most easily have content reviewed, send us a direct link through to the content through the Feedback system.